Platform

Platform Overview

Capabilities

Integrations

Pricing

Reviews

Solutions

Content Marketing

Landing Pages

Conversion Optimization

Lead Generation

Sales Enablement

Experiences

Customer Gallery

Quick Start Library

› Assessments

› Calculators

› eBooks

› Infographics

› White Papers

› Landing Pages

› Lookbooks

› Quizzes

› Solution Finders

Resources

What is Interactive Content?

Content Evaluation Tools

Infographic Tools

White Paper Resources

Case Studies

Webinars

Customer Resources

Customer Success

ion U

Services

REQUEST DEMO

Customer Success

We are your team of advocates and ion platform experts, here to help you learn and be successful.

Get Support

Training

Meet the Team

How We Can Help

Picking Your Quick Start

We’ll help you find the right template for your content goals and objectives.

Picking Your Quick Start

We’ll help you find the right template for your content goals and objectives.

Strategy, Creative & Technical Services

Bring our team of experts in as your partner to create and launch interactive content.

Strategy, Creative & Technical Services

Bring our team of experts in as your partner to create and launch interactive content.

Training Planning & Consultation

Discuss your ion platform users’ goals and aptitude, and plan your training curriculum.

Training Planning & Consultation

Discuss your ion platform users’ goals and aptitude, and plan your training curriculum.

In-platform Live Chat & Help

Receive real-time platform help from product specialists via chat or email.

In-platform Live Chat & Help

Receive real-time platform help from product specialists via chat or email.

New to ion?

We Offer:

Onboarding support for new customers

Training courses and on-demand live training support for any level of user

Integration and data export support

Project-based and ongoing creative and technical services

Get Support

Browse support material for features available within your console.

support

Training Resources

Enroll in courses at our learning and training center, ion U! Our courses are quick and high-impact, designed to let you learn ion at your own pace, using on-demand videos and practice exercises. Reach out to your ion account manager or to:

ionu@scribblelive.com

to enroll in courses today!

Already completed your ion U courses & have specific questions? Give us a shout, and our support team will host a one-on-one session with you to get your questions answered and you back building in ion.

Training Planner

Ways to Train

TRAINING PLANNER

Which ion Training is Right for You?

Answer two quick questions and get a recommendation on which training path is your perfect fit.

Get Started

What’s your role?

Marketer

Designer

Designer

Developer

Marketing
Technologist

Executive

Which best describes your background?

Core

Our core level is ideal for those looking to learn the ion basics, and users who are newer to marketing technology software platforms or web publishing tools. You’ll learn how to use the Quick Start Cloud, update content, basic styling and animations.

Core

Expert

If you know your way around modern marketing technology and CMS platforms, and have the time and commitment to learn ion’s Expert level features, then this level is right for you. ion Expert’s learn the basics, plus interactive component features and how to modify page structure.

Expert

Designer

Our Designer level is perfect for those with web design expertise, responsive design background, CSS, and a have experience and fluency in professional design software platforms.

Designer

Our Designer level is perfect for those with web design expertise, responsive design background, CSS, and a have experience and fluency in professional design software platforms.

Designer

Our Designer level is perfect for those with web design expertise, responsive design background, CSS, and a have experience and fluency in professional design software platforms.

Ways to Train

Reach out to register for ion U courses today!

Enroll in our on-demand learning and training center, ion U! Our courses are quick and high-impact, designed for you to learn at your own pace. ion U uses videos and supporting practice exercises to help your mastery of ion, and is the most efficient and effective way to learn how to create your interactive content.

Reach out to your account manager to register for courses today!

Connect with us

View Courses

100 SERIES - Administrative Overview Learning Path

Console orientation
Go-live process
Launch an A/B test
Reporting & Analytics

Runtime: 58 minutes

200 SERIES - Basic Publishing Learning Path

Introduction to interactive content, the ion console, and Quick Start Cloud
Learn the basics of publishing
Proofing best practices and go-live
Reporting & Analytics

Runtime: 1 hour, 18 minutes

300 SERIES - Advanced Publishing Learning Path

Introduction to console, Quick Start Cloud, and Creative Studio
Page structure and design, including customization
Interactive Components- Expert
Adding/Editing forms, creating data fields, and Advanced rules & logic
Proofing best practices and go-live
Reporting & Analytics

Runtime: 2 hours, 29 minutes

400 SERIES - Designer Learning Path

Introduction to interactive content, the ion console, and Quick Start Cloud
Learn to build an interactive experience from scratch
Page structure and design
Interactive Components
Advanced rules and logic
Adding/Editing forms and creating data fields
Proofing best practices and go-live
Plus, expert-level self-learning videos and support content

Runtime: 2 hours, 27 minutes

400 SERIES - Assessment & Quiz Logic

Learn everything from the 300 SERIES - Advanced Publishing Learning Path, with an additional focus on assessment & quiz logic.

Quiz & Assessment categories of Quick Start Cloud
Updating Q&A text, data fields and data values
Flow feature & transitions
Updating data values & page rules to accomplish scoring
Using show/hide to conditionally show Results page outcomes
Adding dynamic scores to Results page

Runtime: 2 hours, 58 minutes

*NOTE: The Building/Assessment course is 29 minutes long and can be taken as an extension to the Advanced Publishing Learning Path.

400 SERIES - Building Calculators

Runtime: 47 Minutes

Learn everything from the 300 SERIES - Advanced Publishing Learning Path, with an additional focus on building calculators.

Calculator category of Quick Start Cloud
Updating and creating calculator form field inputs
Flow feature and transitions
Updating page rules to perform calculations
Configuring results pages to display calculations with dynamic content

Runtime: 3 hours, 2 minutes

*NOTE: The Building/Assessment course is 33 minutes long and can be taken as an extension to the Advanced Publishing Learning Path.

Managing SEO

SEO features in creative studio within the page builder (alt tags, meta tags, page titles)
SEO features within the traffic source editor and management screens & the console domain manager
An overview of ion's SEO features
Helpful tips and best practices for the SEO features

Note: the course does NOT cover what a customer's SEO strategy should be, only what and where the features are inside ion to accomplish what their strategy is.

Runtime: 10 Minutes

Interactive Content Best Practices

What is Interactive Content? Types of IC? What IC works best for each stage of the buyer journey?
Getting started and how to re-purpose existing passive/static content
Balancing effort & value, and how to measure the right things
Optimizing and testing IC
Managing IC creative projects, and team structure
Design best practices to follow

Runtime: 1 hour, 28 Minutes

Building Forms

Building basic lead capture forms, using ion's freestyle form components
Text, Sliders, Choice Groups and Drop-down form inputs
Assigning data fields to form inputs
Trigger data export/integration using rules
Form micro-themes and styling
Lightbox forms
Multi-step forms
Publishing dynamic thank you content using rules
Snippet library, and saving forms for easy reuse in other creatives
Optional: adding new data fields, choice sets (used in drop-down form questions), or validation patterns to console's data management section

Runtime: 47 Minutes

ion Hacks

Tips for navigating through page content in creative studio, working with background images, creating color overlays.
Tips & tricks for working with containers to create shapes, borders, animated bar charts, and to adjust vertical spacing dynamically across viewports
Layering, overlapping, and vertically centering content
Tips and best practices for working with interactive components
Adding Custom CSS & Animations, SVG files, font icons, and dynamic CSS to ion pages

Runtime: 51 Minutes

Back

Reach out to schedule a one-on-one training session!

Completed your ion courses and need help with a specific concept or tips for a specific page or creative you’re building? No problem! Give us a shout and we’d be happy to schedule a “spot” training session with your team.

Reach out to your account manager to schedule a one-on-one training session!

Connect with us

Content Planning Resources

Need ideas for what piece to do next?

Try our Interactive Content Idea Generator

Will the content be valuable?

Try our Content Value Assessment

What types of content should be your focus?

Try our Interactive Content Solution Finder

Get in touch and get a personal tour.

Get a personal tour through any or all of these tools!

Webinar Events

Explore interactive content best practices, customer success spotlights, and how-to webinar content.

Webinar Events

Everything we do revolves around you.

At ion, we continuously reach for the stars to bring you the best service, training, and support. We are dedicated to helping make your interactive content program a stellar success!

Customer Success

Your team to coach, guide and nurture your long-term success using ion. Whether you are a brand new ion customer, or a long-timer that is using ion creative and strategic services, we will be your go-to, day-to-day contacts for getting maximum value from your ion software.

Customer Success

Product Experience

Anything and everything platform related, that's us. You'll see us in the chat window in the platform, and hear from us when you reach out for support. Come to us with your ion platform questions, anytime you need help, or to talk trainings.

Product Experience

Customer Services

The team here to support your content strategy, creative and technical services. We love talking to you about your goals and plans for ion, and offering our services to help you reach those goals and realize maximum value from your ion content.